When Michael takes over conflict resolution duties from HR, chaos ensues at Dunder Mifflin.
Did You Know?
The last shot of the episode where Toby puts away the complaints box that is similar looking to the multiple boxes around it pokes fun at Indiana Jones and the Raiders of the Lost Ark (1981) where a similar event happened only with a much larger box containing a relic. See more
Dwight says, "showing one's teeth is a submission signal in primates." In fact, the opposite is true. Showing one's teeth is a sign of aggression in primates. See more
Cage matches? Yeah, they work. How could they not work? If they didn't work, everybody would still be in the cage.
References Raiders of the Lost Ark