Answering the question Why was Jennifer at a spa...
You must have missed the very beginning of the show. J&J are at the airport having a long goodbye as Johnathan heads to NY for a meeting. Jennifer reminds Max that she is registered as Jennifer Edwards because she is doing an article on the fitness center so she goes 'undercover' as Jennifer Edwards. She is asking a lot of questions and the employees get suspicious and decide to listen in on conversations in her room. They figure out who she is by calling her emergency contact number in her file and Max answers the phone "Hart Residence". Further in the pilot episode, Johnathan picks up a book authored by Jennifer Edwards and reads a dedication from his wife on the inside cover. Her maiden name and profession is clarified and used many times through the series.
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